Dispute Management Systems

The John Paul Jones Group provides consultation and design of dispute prevention, management and resolution systems. The proliferation of protective statutes, the plethora of lawsuits (especially in the employment field) and the rising costs of litigation combine to make prevention and early management of conflict a business necessity. The most effective prevention for business and workplace disputes is the implementation of a dispute management system (DMS).

Dispute Management System

Each DMS project begins with a thorough assessment of client needs and objectives, the culture of the organization and the availability of its resources. Based on that assessment a DMS is designed. The Group then assists in the implementation of the DMS, providing necessary training and coaching to maximize the probability of success. The Group remains available for monitoring the effectiveness of the system to assure that the original measurable objectives are met.

Examples

The two most popular types of DMS are for employment issues and product liability matters.

• Employment may include determining the primary causes of repetitive conflict in the workplace including discrimination, ADA, harassment and other Title VII issues. If an organization is not effectively handling these issues, The Group can design a system that will reduce the number instances for disputes, and provide a process for effective internal resolution.
  
  
• Product liability cases stem from a variety of causes, and a DMS can help prevent cases from arising, effectively resolve those cases that mature and prevent copycat cases from initiation.