Nancy Neal Yeend

Practice Areas and Specialization

Nancy Neal Yeend, national dispute management specialist, maintains a bi-coastal dispute prevention, resolution and management practice. Combining over twenty years of mediation background with entrepreneurial experience, Nancy brings extensive insight and wisdom to her profession. She manages the West Coast Regional Office of The John Paul Jones Group.

Problem Resolver: As a mediator and arbitrator, Nancy facilitates settlements and decides issues involving real estate, construction, partnership, employment and a variety of contract and civil matters. Comfortable with disputes between two individuals or large, complex, multiparty cases, Nancy has mastered the skills necessary to manage effectively a variety of ADR processes, enabling participants to resolve their differences with satisfying, creative and lasting agreements. She mediates for courts, including trial and appellate, and for governmental entities including the Equal Employment Opportunity Commission.

Trainer, Author and Researcher: She designed more than eighteen different courses that provide participants with skills enabling them to prevent or constructively manage controversies. Nancy is a popular faculty member of The National Judicial College, at several colleges (including San Francisco Law School, Franklin Pierce Law Center and Stetson University College of Law) and for public and private organizations. With many articles to her credit, including Legal Ethics and ADR, How to Make Your Mediation Practice a Successful Business, Mediation Advocacy: Seven Steps for Effective Preparation, and Summary Jury Trial, Nancy wrote three chapters for California ADR Practice Guide. Her research, State Appellate ADR: National Survey and Use Analysis with Implementation Guidelines, is the first comprehensive national review of state-courts.

Strategist: Her dispute management experience is extensive, ranging from the design of an international institute for resolution of intellectual property matters to development of a computer-based dispute management system for an on-line marketplace. Nancy designed strategies for complex litigation management and the prevention of workplace controversies. Combining critical thinking and strategic analysis, with practical, hands-on business experience, she is quick to grasp the important aspects of a problematic situation, and to insightfully design ways to prevent future controversies while constructively managing existing difficult situations.

For Nancy's résumé please click here.

You can contact Nancy at: nancy@jpjgroup.com